Reference

How 365 slot Protects Your Personal Data

At 365 slot, your personal data belongs to you — and this Privacy Policy explains exactly how we collect, use, and safeguard it when you open an account…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction privacyNo data sold to third partiesAccount deletion available on request24/7 data support via live chat
365 slot How 365 slot Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you have questions about how your data is used, want to request a copy of your records, or need to update personal details on your account, our data support team is…

Live Chat Open your account dashboard and tap the chat icon — our data privacy team picks up within two minutes, any hour of the day, to handle deletion, access or correction requests.
Email Support Send your data request to our dedicated privacy email address. We acknowledge every message within four hours and resolve most requests within three business days.
Regional Line Our Yogyakarta-based support line handles Indonesian-language data enquiries. Available daily, it covers account data access, QRIS transaction queries and consent withdrawal requests.
HOW WE HANDLE YOUR DATA

Six Ways We Keep Your Account Data Safe

Data protection at 365 slot is built into every layer of the account experience — from the moment you tap to deposit via OVO to the day you request your records.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and OVO deposit details — is protected with TLS 1.3 encryption, so your payment data cannot be intercepted in transit.

Cookie Controls

We use session cookies to keep your account logged in and analytics cookies to improve page load times. You can manage or disable non-essential cookies at any time through the settings panel in your account.

Data Retention Schedule

Transaction records for GoPay and QRIS payments are held for the period required by our operational obligations, then securely deleted. We do not keep your data longer than necessary for its stated purpose.

Access on Request

You can request a full export of the personal data we hold on your account at any time. Submit the request through live chat or email and we will deliver a structured file within three business days.

Account Security Steps

We protect your login with two-factor authentication available via your account security settings. Any suspicious session detected on a new device triggers an automatic alert sent to your registered email address.

Correction and Deletion Rights

If any personal detail on your account is incorrect, you can correct it directly in account settings or ask our team to do it. Full account deletion requests are processed within seven business days, where local law permits.

Your Privacy Policy Questions, Addressed

The questions below cover what Indonesian account holders ask most often about their data rights at 365 slot — from how QRIS transaction data is stored to what happens when you request account deletion. If your question is not here, our live chat team is available 24 hours a day to respond.

We collect your name, email address, phone number and device identifiers at registration. If you deposit via DANA, OVO, GoPay or QRIS, we also record transaction references needed to confirm and reconcile your payment — nothing beyond that.

We do not sell your personal data. We share it only with payment processors such as DANA and OVO strictly to complete your transactions, and with security providers who help us detect fraudulent account access — all under strict data agreements.

Transaction records for GoPay, QRIS and other payment rails are kept for the period our operational obligations require, then securely purged. QRIS scan metadata is anonymised after 90 days. You can ask our support team for the exact schedule.

Yes. Submit a data access request through live chat inside your account dashboard or by email to our privacy address. We will prepare and send a structured export of your personal data within three business days of verifying your identity.

Open your account settings and edit the relevant field directly — name, email and phone can all be updated there. If you need help or the field is locked, contact our support team via live chat and we will process the correction within 24 hours.

We process full deletion requests within seven business days, where local law permits. Payment records that must be retained under financial regulation are anonymised rather than deleted. All other personal data is permanently removed from our systems.

You can withdraw consent for non-essential data processing — such as analytics cookies — through your account settings at any time. For broader consent withdrawal, contact our data team via live chat or email; we will confirm the scope and effect within four hours.